RISE Up Customer Service and Sales
NRF (National Retail Federation) Foundation
The NRF Foundation's RISE Up intermediate course, Customer Service and Sales, is perfect for students who are interested in or currently working in a customer facing role, whether in retail or another industry. Students will master customer service and sales skills, including understanding the customer life cycle, developing effective strategies to engage customers, assessing customer needs and closing sales. They'll also gain crucial workplace skills that include problem-solving, working in ...
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