Certified Front Desk Representative (CFDR)
National Restaurant Association Solution
A Certified Front Desk Representative certification means the lodging professional has the knowledge to effectively handle all aspects of the role. This includes proper presentation, property knowledge, guest service, pre-arrival and arrival duties, occupancy, departure procedures and end-of-shift responsibilities. In addition, they have proven they understand the foundations of hospitality professionalism adhering to both general and property-specific standards. Teamwork, communications, fol...
Dates
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Skills developed through this program
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Credentials this program stacks toward
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Detailed information about this program
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What you need to earn this credential
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