Mindfulness

The ability to provide friendly, attentive, and welcome service to customers or clients.

The ability to empathize and show kindness and understanding toward others.

The ability to understand and share the feelings, perspectives, and experiences of others.

The ability to maintain a calm and composed attitude in the face of challenging situations, and to persevere through difficulties or delays while maintaining a positive and productive outlook.

The ability to fully concentrate on, understand, and respond to verbal and/or nonverbal communication in order to comprehend the speaker's message, and demonstrate engagement and interest in the conversation.

The ability to recognize, understand, and manage one's emotions, as well as empathize with and effectively communicate with others.

The ability to have the self-esteem to understand that even though one is doing well, they do not have to brag about it.

The ability to show the knowledge, awareness, and acceptance of the values, norms, and beliefs of another group that is not one's own, accompanied by a willingness to adapt one's behavior accordingly.